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Privacy

PRIVACY POLICY repertoireorchestra.org | As of: October 2026

1. Data controller

The party responsible for the processing of personal data on this website within the meaning of the Swiss Federal Act on Data Protection (FADP) is:

Simple Symphony (an association under Swiss law based in Lucerne)

c/o Dshamilja Schurtenberger Kasimir-Pfyffer-Strasse 13 6003 Luzern Switzerland

Email: info [at] repertoireorchestra.org

2. What data we process, and why

We only process the data we need to run the orchestra and its sessions:

  • Account: your name, email address, phone number and the instruments you play. Used to identify you, let you log in, and organise the seating.
  • Session signups: which sessions and seats you sign up for, the status of a signup (reserved, confirmed, waitlist) and whether you cancel your signup. Used to run the sessions.
  • Donations: if you donate, your name, email and the amount. Used to process and, where applicable, acknowledge the donation.
  • Continuo: if you support Continuo, the details from the form (name, address, email, amount and payments and, if you choose, company, name mention and how you heard about Continuo). What we use them for is set out in the Continuo privacy notice.
  • Forms and news: the email address (and, for contact enquiries, name and phone) you submit. Used to answer you or send the news you asked for.
  • Help and feedback: what you write in the help form, your email address if you give one, the page, your device and browser, to help you and to improve the website.
  • Everyone in the same section of a session can write to the others in the tool about this session; the email addresses stay hidden, and the ADMIN can read the messages and delete them in case of abuse.
  • If you tell us who invited you when you sign up, we store this in your profile. We use it only to thank that person. They see only the number, never names.

You can see everything we hold about you at any time by downloading your data (see section 11).

3. Login (login link and session cookie)

You log in with a one-time login link we email to you, or with a password. After login, or after your first signup for a session, we set one strictly necessary cookie (ro_session) so you stay logged in for up to 180 days. Each visit extends this period. It contains no tracking data and is used only to keep your session.

4. Your name on the seating plan and the list of signups

Logged-in musicians always see your full name and your seat in the seating plan. For visitors who are not logged in (for example on a session page or the live page), your full name is shown by default. You can object at any time in your profile under «Visibility»: your public name is then a display name of your choice, or just «occupied» if you enter none. Logged-in musicians still see your full name. You accept this wording when you sign up (see the consent shown at your first signup).

5. Donations (RaiseNow / TWINT)

Donations are handled by RaiseNow AG, a payment provider based in Switzerland, including via TWINT. When you donate, the data you enter is processed by RaiseNow to complete the payment. We never see or store your card or bank details.

Online payments for Continuo are handled by Payrexx AG, a payment provider based in Switzerland (TWINT, card, Apple Pay, Google Pay, PostFinance Pay). Here too, we never see or store your card or bank details.

6. Email delivery

Emails (login links, signup confirmations, news, Continuo emails) are sent through the email service Brevo (Sendinblue SAS, France, servers in the EU). Replies to our address arrive in our mailbox at Hosttech (Switzerland). Only the address and message needed to deliver the email are processed. You receive the news as long as the box «Receive news by email» is ticked. You can untick it or unsubscribe at any time.

7. Server log files

Our web server keeps access logs (IP address, time, the page requested, and browser type) to operate the site securely and diagnose faults. Login tokens are removed from these logs. Logs are kept for about 90 days and then deleted.

8. Cookies

We use exactly one cookie: the strictly necessary session cookie described in section 3. We do not use analytics, advertising or tracking cookies, and we embed no third-party trackers.

9. Recipients and transfers abroad

Personal data is disclosed only to the service providers we need to run the site: Infomaniak (Switzerland) for hosting the website, the signup tool, the database and backups, Brevo (EU) for sending emails, Hosttech (Switzerland) for our mailbox, RaiseNow (Switzerland) for donations and Payrexx (Switzerland) for online Continuo payments. For online payments Payrexx also works with subprocessors outside Switzerland and the EU: Google Suite (worldwide), SendGrid (USA) and MailChimp (USA). With an online payment your data may therefore also go there (see the Continuo privacy notice). Otherwise we do not currently transfer personal data to recipients in countries without adequate data protection. If that changes, we will update this policy and apply the required safeguards.

10. How long we keep your data

We keep account data for as long as your account exists. If you haven't played in a session and haven't made a Continuo contribution for two years, we anonymise your account. Before that, you'll receive an email and can keep your account with one click. Used or expired login links are deleted automatically. Form and enquiry submissions are deleted after 12 months. Signup data is kept for as long as needed to run the sessions. How long we keep your Continuo details is set out in the Continuo privacy notice. You can delete your account, and with it your personal data, at any time (see section 11).

11. Your rights

Under the FADP you have the right to information about, correction of, and deletion of your data. This is how you exercise them:

  • Access / copy: write to the address in section 1 from the email address of your account. Within 30 days and free of charge, we send you a copy of all data we store about you.
  • Correction: edit your name, phone and instruments in your profile at any time.
  • Deletion: in your profile, use «Delete my account» to permanently remove your account and personal data.

You can also contact us at the address in section 1. You have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC / EDÖB, www.edoeb.admin.ch).

12. Changes

We may update this policy when our processing changes. The current version is always the one published here.

As of: October 2026